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02 / OPERATING MODEL

Organize for continuous AI delivery.

AI needs more than a project team. Connect business ownership, embedded engineering, and enabling platforms in an operating model that actually delivers.

A discipline.
Not an isolated workstream.

Operating Model works best when it stays connected to the rest of the system. Use these field notes and frameworks to turn concepts into decisions, working agreements, and measurable progress.

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DSMaps workflows, qualifies the problem, aligns stakeholders, and connects engineering decisions to business value and adoption.

Start with the fundamentals.

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Operating Model

How to Establish an Enterprise AI Squad

Bring business context, embedded engineering, and accountable ownership into one team. A practical starting point for continuous AI delivery.

4 MIN READ
Operating Model

Deployment Strategist vs Forward Deployed Engineer

Two complementary roles at the boundary of business and technology. Understand the distinction without creating another handover.

3 MIN READ
Operating Model

The Enterprise AI Operating Model

Connect portfolio choices, delivery squads, enabling platforms, and governance into a repeatable enterprise capability.

4 MIN READ
Operating Model

Centralized vs Federated AI Operating Models

Choose where decisions should live. Centralize the capabilities that benefit from reuse and keep workflow accountability close to the business.

3 MIN READ

Enterprise AI Delivery Model

One connected system. From strategic intent to an adopted, measurable enterprise capability.

Explore the framework

AI delivery is not a sequence of handovers. Strategy, teams, engineering, and adoption must stay connected through a continuous learning loop.

Enterprise AI Squad Model

Business context, embedded engineering, and accountable ownership. Working together, not handing over.

Explore the framework

Organize the smallest cross-functional team that can discover, build, adopt, and operate a meaningful improvement to a business workflow.