AI Adoption Model
A useful technology creates value only when people can use it confidently inside a workflow that makes the intended outcome possible.
FRAMEWORK / 005AN AGENTICAI.DK ORIGINAL
VALUE IS A SYSTEM PROPERTYNOT A FEATURE
TechnologyReliable & useful
×
PeopleAble & willing
×
WorkflowBuilt into the work
=Adoption &
business value
business value
How the model works
Technology: reliable and useful
The solution must solve a real task at acceptable quality, speed, and cost. Make limitations visible and provide a safe fallback.
People: able and willing
Build task-specific capability, calibrated trust, and local support. Address incentives and involve users in shaping the product.
Workflow: built into the work
Define the new sequence of decisions and actions. Remove redundant steps and make human review, escalation, and ownership explicit.
Value: measured in outcomes
Observe successful task completion, sustained use, quality, and realized benefits. Diagnose weak links instead of treating every issue as a training gap.
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